Effective Date: July 8, 2026

404Eats ("404Eats," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you use the 404Eats website, mobile applications, and related services (collectively, the "Platform").

By using the Platform, you acknowledge that you have read and understand this Privacy Policy.

1. Information We Collect

Depending on how you use the Platform, we may collect:

Personal Information

• Name
• Email address
• Phone number
• Delivery and billing addresses
• Account username and password
• Profile information

Payment Information

Payments are securely processed by third-party payment providers such as Stripe. 404Eats does not store your complete payment card number or security code.

Order Information

• Restaurant selections
• Order history
• Delivery instructions
• Reservation details
• Customer preferences

Device & Technical Information

• IP address
• Browser type
• Device type
• Operating system
• Mobile device identifiers
• Log files
• Crash reports

Location Information

With your permission, we may collect precise or approximate location information to:

• Locate nearby restaurants
• Facilitate deliveries
• Improve delivery estimates
• Prevent fraud

You may disable location permissions through your device settings, although some features may not function properly.

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Process orders and reservations
• Process payments
• Coordinate deliveries
• Communicate about your orders
• Provide customer support
• Improve our Platform
• Personalize your experience
• Prevent fraud and abuse
• Comply with legal obligations
• Send promotional communications (where permitted or with your consent)

3. Information Sharing

We may share your information with:

• Participating restaurants
• Delivery drivers
• Payment processors
• Cloud hosting providers
• Customer support providers
• Identity verification providers
• Analytics providers
• Marketing service providers
• Government agencies when required by law

We do not sell your personal information for monetary compensation.

4. Cookies & Similar Technologies

We use cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Analyze website traffic
• Improve website performance
• Measure marketing effectiveness
• Enhance security

You can control cookies through your browser settings. Disabling cookies may affect certain Platform features.

5. Marketing Communications

You may receive emails, text messages, or push notifications related to:

• Order updates
• Account activity
• Promotions
• New restaurant announcements
• Special offers

You may opt out of promotional communications at any time by using the unsubscribe link in emails, replying STOP to eligible text messages, adjusting your notification settings, or contacting us. We may still send transactional or service-related messages that are necessary to provide the Platform.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements
• Maintain business records

We may retain certain information for longer periods where required or permitted by law.

8. Your Privacy Choices

Subject to applicable law, you may request to:

• Access your personal information
• Correct inaccurate information
• Delete eligible personal information
• Obtain a copy of certain personal information
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information below.

9. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to:

• Know the categories of personal information we collect, use, disclose, and retain.
• Request access to personal information we hold about you.
• Request deletion of eligible personal information.
• Request correction of inaccurate personal information.
• Opt out of the sale or sharing of personal information, if applicable.
• Limit the use and disclosure of sensitive personal information where required by law.
• Receive equal service and pricing without discrimination for exercising your privacy rights.

We do not discriminate against users for exercising applicable privacy rights.

California residents may submit privacy requests using the contact information provided below. We may verify your identity before processing your request.

10. Children's Privacy

The Platform is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take reasonable steps to delete it.

11. Third-Party Services

The Platform may contain links to or integrate with third-party services, including payment processors, mapping services, and social media platforms.

This Privacy Policy does not apply to those third parties. We encourage you to review their privacy policies before providing personal information.

12. International Users

404Eats is based in the United States. If you access the Platform from outside the United States, you understand that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes become effective when the revised Privacy Policy is posted on the Platform. The "Effective Date" above indicates when this Privacy Policy was last updated.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

404Eats

Fulton County, Georgia, USA

Email: privacy@404eats.com

Website: https://404eats.com